FAQ Buyers/Project Managers General How does this work? How much does this cost? How do I communicate with translators? Projects How do I open a new project? What is a budget range? Why do I have to choose the amount of days until my project needs to be done? Can I change the information I provided about my project? How do I close my project, extend it, or pick a translator? Can I re-open a closed a project? What does it mean if my project is frozen?     General   How does this work? After signing up, you can post a translation job and provide all the details of the project you want. Translators will then be able to view your project and bid on it. This is similar to an auction, but there is no mandatory end date and you choose the winning bid yourself. Once you have chosen a translator they will begin work on your project. That's it! How much does this cost? There is no fee for buyers/project managers. How do I communicate with Translators? You can post messages on the message boards. If you post a private message, only the user it's addressed to will be able to see it, that user will also be notified by e-mail that you posted a project for them.     Projects   How do I open a new project? Click on the create project button What is a budget range? You can optionally specify how much money you are able to spend on this project. Why do I have to choose the amount of days until my project needs to be done? There needs to be an end to every project, to leave room for new ones. But you can extend your project any time you want. Can I change the information I provided about my project? No, but you can use the message board to post new info. If the information you provided is completely wrong, you can close your project without choosing a translator and without any penalty. You can then go ahead and open a new project. How do I close my project, extend it, or pick a translator? You can do all this by logging in to the account management area. Click on the "Manage Account" button. Can I re-open a closed a project? No, you will have to open a new project. What does it mean if my project is frozen? This means the ending date you chose for the project has past. No translators can place any new bids, you must either pick a translator or extend the project. Translators General How does this work? How much does this cost? How do I communicate with Project Managers? Projects & Bids How do I place a bid on a project? How do I update a bid I already placed on a project? How do I cancel a bid I placed? What if I have a question about a project (that will help me place my bid)? Why can't I find the "Place Bid" button on the project page? What is "bid for the total project"? What if I can't make an accurate bid? Can I just estimate how much I will charge for the project? Payments & Fees When do you charge your commission and how much will it be? Do I have to add money to my account? How do I add money to my account? Can I withdraw money from my account?     General   How does this work? Browse the list of translation jobs posted, then you can decide to place a bid on the project, as well as provide details of the work you can do. Update or retract your bid anytime you want. When the project creator chooses a translator (winning bid) you will be notified. If you are chosen you can begin work on the project and get paid. How much does this cost? There is no signup fee and no monthly fee, but you are required to give TranslationJob.com a commission on each project you win a bid on. The commission is 5% of your bid (minimum $5). How do I communicate with Project Managers? You can post messages on the message boards. If you post a private message, only the user it's addressed to will be able to see it, that user will also be notified by e-mail that you posted a project for them. Projects & Bids   How do I place a bid on a project? Click on the "Place Bid" button which you can find on the project page (there's one above and another below the list of current bids). How do I update a bid I already placed on a project? Just submit a new bid and your old one will automatically be removed. How do I cancel a bid I placed? Log in to the account management area, find the project, and click on the "retract bid" link. What if I have a question about a project (that will help me place my bid)? Just post a message on the message board for that project. You can access project specific message boards by clicking on the link provided on the project page. Why can't I find the "Place Bid" button on the project page? If the project is closed it does not show up, because bidding has ended. It will also not show up if the project is frozen, which means bidding has temporarily been stopped. What is "bid for the total project"? This is the amount (in U.S. dollars) that you will charge the project creator, if you are chosen. It's a project total, NOT an hourly rate. What if I can't make an accurate bid? Can I just estimate how much I will charge for the project? You should not make any estimates. The information provided should be enough to decide how long it will take you to finish the project. If there is not enough info, use the message board to ask additional questions to the project creator before placing your bid. Remember, by placing a bid you enter into a legally binding contract. If you abuse this system you risk receiving poor reviews by others, and possibly being banned from TranslationJob.com. Payments & Fees   When do you charge your commission and how much will it be? As soon as you are chosen as the translator for a project you have bid on it will be closed/archived and you will be charged 5% of your bid, or $5, whichever is greater. Do I have to add money to my account? Not right away, but eventually you will probably have to. If your account balance is below zero dollars for more than 30 days your account will be frozen. You will not be able to place any new bids on projects. How do I add money to my account? Login to the account management area and click on the "deposit" button. Can I withdraw money from my account? Yes, just click the withdraw money button in the account management area. You can receive payment through a PayPal account.